Terms of service


This website https://one-wolf-essentials.myshopify.com  is operated by 1 Vilks, Ltd (further One Wolf), registered in Latvia, No. 40203134498, VAT Reg. not available.

Our postal address is: Veca Bikernieku 25-1, Riga, LV-1079, Latvia

Contact e-mail address: sales@onewolf.eu

Contact telephone number: +371 23776667

Telephone contact hours: Monday - Friday 11:00-17:00 (GMT +2, from April till November: GMT +3).

These Terms and Conditions govern the relationship between One Wolf and our users. By using or accessing or visiting www.onewolf.eu, you agree and/or affirm to be bound by these Terms and Conditions. If you object to anything in these Terms and Conditions or our Privacy Policy, do not use our Website or Services.


Seller: ONE WOLF

Buyer: means the person whose Order is accepted by the Seller.

Order: an order placed by the Buyer in accordance with the procedure described in section “making a purchase” for the delivery of one or more products.

Agreement: Order, which the Seller has accepted as such.

Item: a product that the Seller offers for sale on the Website.

Item price: the price indicated on the Website for an Item, including the value added tax (VAT) and excluding shipping costs, customs fees and insurance costs.

Purchase Price: the price indicated on the Website for an Item, including the value added tax (VAT) and the shipping costs, excluding customs fees and insurance costs. 

Website means https://one-wolf-essentials.myshopify.com


To be eligible to purchase Items on this Website Buyers must:

1. Be the holder of a valid debit/credit card.

2. Warrant that the personal information, which Buyers are required to provide when placing an order is true, accurate and current in all respects.

Buyers agree not to impersonate any other person or entity or to use a false name or a name that the Buyer is not authorised to use. By using this site Buyers agree to comply with, and be bound by, these Terms. ONE WOLF may from time to time change these Terms at its sole discretion. By using this Website after any such change(s), Buyers agree to comply with, and be bound by, the Terms as changed.

When a Buyer orders an Item from Website the Seller is offering to buy it for the Item price stated, subject to these Terms. The Buyer places an Order for Items from the Website by completing the online order process. Once a Buyer has placed an Order, they will receive a confirmation email from ONE WOLF, acknowledging the exact details of the Order. 

An Agreement will be concluded by the Buyer and the Seller exclusively by means of the Seller’s acceptance of an Order from the Buyer that has been placed on or via the Website in the following manner:

The Buyer has selected the Item desired in the desired style, colour and size, and has selected shipping country and shipping method, and has added the Item to the shopping bag.

The Buyer has followed and completed the following steps:

Step 1: The Buyer has filled in his/her name, surname, telephone number, address details and, if the delivery address is not the same as the invoice address, the delivery address desired.

Step 2: The Buyer has checked out the order.

Step 3: The Buyer has made a full advance payment.

The Order has been placed.

The Buyer will receive a confirmation of the Order that has been placed in an electronic manner (via email and on the Website).

The Buyer can place an Order either as unregistered user or as registered user by creating an Online Account during the checkout process or by clicking on "Account" on the top right-hand corner of any page.

Unless ONE WOLF notifies the Buyer that their Order has not been accepted, or the Buyer has cancelled their Order in accordance with the “Shipping and Returns policy”, ONE WOLF’s acceptance of the Buyer’s order and the completion of the contract between the Buyer and ONE WOLF will take place when the Buyer receives an email from ONE WOLF confirming the Items they have ordered. The Buyer who has created an Online Account can follow the status of the Order on his/her account page.

ONE WOLF must receive payment of the whole of the price for the items that Buyer order before Order can be accepted. Once payment has been received by Seller we will confirm that Order has been accepted and dispatched by sending an email to you at the email address you provide in your order form.

ONE WOLF’s acceptance of the Buyer’s Order will be deemed complete and received by the customer at the time and date of sending of the email, which time and date is specified on the email. The deemed time and date of receipt by the customer shall apply regardless of whether, for reasons outside ONE WOLF’s control, the Buyer has not received that email. 

ONE WOLF may not accept a Buyer’s order if:

1. An item the Buyer has ordered is out of stock,

2. ONE WOLF is unable to obtain authorisation for the Buyer’s payment or,

3. If ONE WOLF identifies a product or pricing error. ONE WOLF reserves the right to reject any offer to purchase by a Buyer at any time and at the sole discretion of ONE WOLF.

If ONE WOLF is unable to fulfil a Buyer’s Order following ONE WOLF’s order acknowledgement, ONE WOLF will contact the Buyer by email or telephone advising them of this. See “Shipping and Returns policy”. ONE WOLF will try to keep its Website as up to date as reasonably possible but cannot guarantee that any Item will always be available. If ONE WOLF can't supply any Item, it will release the funds being held in the Buyer’s account for the purchase.

ONE WOLF has taken great care to ensure that the Items on its website are presented as accurately as possible. However, colour clarity will depend upon customers’ own personal monitors and ONE WOLF therefore cannot guarantee that the colour of the actual Item is absolutely accurate.


The item prices indicated on the Website are denominated in euros, are inclusive of Value Added Tax (VAT) and are exclusive of shipping costs, customs fees and insurance costs.  The Purchase Price due will be indicated when the Order is placed and when the Agreement is confirmed. Purchase price includes item price and shipping costs, exclusive of customs fees and insurance costs.

The Seller will be entitled to adjust the Item prices indicated on the Website from time to time without any notice being required. The Item prices indicated at the time at which the Order is placed will be deemed to be the prices that form part of the Agreement.


Payment can be made using all major credit and debit cards through the Stripe Payments Europe, Ltd. The Buyer confirms that the credit/debit card that is being used is their own or that they have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of the Buyer’s payment card refuses to authorise payment to ONE WOLF, ONE WOLF will not be liable for any delay or non-delivery.

ONE WOLF takes all reasonable care to make its Site secure. ONE WOLF does not store Buyers’ credit card details on its systems, however all other details will be fully encrypted and only used to process the order which the Buyer has initiated. To help ensure that the Buyer’s shopping experience is safe, simple and secure, ONE WOLF uses Secure Socket Layer (SSL) technology provided by Shopify, Inc, the industry standard in transferring information to process customer orders.

Furthermore, ONE WOLF will take all reasonable care, in so far as it is in its power to do so, to keep the details of Buyers’ Orders and payments secure, but in the absence of negligence on ONE WOLF’s part, ONE WOLF cannot be held liable for any loss the Buyer may suffer if a third party procures unauthorised access to any data the Buyer provides when accessing or ordering from the Site.


The Buyer’s credit card company may undertake an additional security check to confirm it is the Buyer making the Order. ONE WOLF will retain the legal ownership of the Items until full payment has been made by the Buyer, and such payment has been received by ONE WOLF. Legal ownership of the Items will immediately revert to ONE WOLF if it refunds any such payment to the Buyer.


If the Buyer Orders goods for delivery outside of the EU, please note that the Buyer’s purchase may be subject to import duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be borne by the Buyer. It is accepted by the Buyer that ONE WOLF has no control over additional charges in relation to customs clearance. ONE WOLF recommends that the Buyer checks with their local customs officials or post office for more information regarding importation taxes/duties that may be applicable to their online Order.


ONE WOLF shall have no liability to the Buyer for any failure to deliver goods they have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.


All content available on the Website, including, but not limited to, text, graphics, logos, button, icons, images, audio clips, data compilations, and software, and the compilation thereof (the "Content") is the property of ONE WOLF, and is protected by Latvian and international copyright laws.

The trade marks, logos, and service marks displayed on the Website (collectively, the "Trade Marks") are the registered and unregistered marks of ONE WOLF in the Latvia and other countries and are protected by Latvian and international trade mark laws.

Neither the Content, the Trade Marks, nor any other portion of the Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without ONE WOLF’s prior written consent.


These terms and conditions, together with the current ONE WOLF website prices, “Shipping and Returns policy” and ONE WOLF contact details, set out the whole of the agreement relating to the supply of the goods to customers by ONE WOLF. These terms and conditions cannot be varied except in writing signed by a managing director of ONE WOLF.


Buyer’ use of this Website and any purchase by them of any Item from ONE WOLF shall be governed by Latvian law and the Buyer hereto submits to the exclusive jurisdiction of the Latvian courts.

The Seller is required by law to provide an Item that meets the contract with the Buyer. The Seller is not liable for any indirect, additional or consequential damage, of any kind whatsoever, that the Buyer sustains in connection with the Agreement. Under no circumstances will any direct damage, for which the Seller is legally liable towards the Buyer, exceed the Purchase Price.


The ONE WOLF will be entitled to amend these General Terms and Conditions from time to time. The most recent version of the General Terms and Conditions will be placed on the Website. The Buyer must always consult these General Terms and Conditions before using the Website. If the Buyer is unable to consult the General Terms and Conditions via the Internet, the ONE WOLF will send the Buyer a copy of the most recent version of the General Terms and Conditions by e-mail.