Shipping policy
At the checkout we offer shipping method according to the country we ship and your preferences, among the following ones:
- OMNIVA PARCEL (available only in Estonia, Latvia, Lithuania)
- OMNIVA COURIER (available only in Estonia, Latvia, Lithuania)
- Post/EMS 1
- Post/EMS 2
- Post/EMS 3
- Post/EMS 4
- PICK-UP
- EXPRESS
Shipping costs are automatically calculated according to country we ship, delivery method and parcel weight.
- OMNIVA PARCEL - free delivery for orders from 35EUR
- OMNIVA COURIER - free delivery for orders from 65EUR
- Post/EMS 1 - free delivery for orders from 125EUR
- Post/EMS 2 - free delivery for orders from 165EUR
- Post/EMS 3 - free delivery for orders from 200EUR
-
Post/EMS 4 - free delivery for orders from 300EUR
All orders placed through the One Wolf online shop are subject to verification that can take up to 48 business hours. Once approved, the order is prepared and shipped the next day. The customer is sent a notification e-mail or SMS with the tracking number of the shipment. Once the order is placed, it is not possible to change the shipping address or the delivery method.
SHIPPING TIME AND COURIERS
Average delivery times for the order (after receiving the shipment confirmation email) depend on the type of shipping method chosen.
OMNIVA PARCEL and OMNIVA COURIER is carried out by "OMNIVA, SIA". You can track your omniva shipment here and check shipping times here. Shipping usually takes about 1-2 days, excluding Sundays.
Post/EMS 1, Post/EMS 2, Post/EMS 3 and Post/EMS 4 delivery is carried out by EMS by Latvian Post. You can track your standard shipment here. Shipping time depends on shipping country. Average times for popular destinations via Latvian Post: 1 week (Germany, Austria, Belgium), 2 weeks (UK, USA) 2+ weeks (Netherlands, Australia).
PICK-UP: you can pick up your order at One Wolf Boutique Laipu street 2/4, Riga during our business hours Tuesday - Sunday 11:00 - 19:00. Contact phone +371 23776667.
Orders may experience delays in shipping and delivery due to the pandemic, political situation, shipping provider changes or Latvian public holidays: January 1st, Good Friday, Easter and Easter Monday, May 1st, May 4th, June 23rd, June 24th, November 18th, December 24th, December 25th, December 26th, December 31st.
COUNTRIES ONE WOLF ONLINE STORE SHIP
OMNIVA: Latvia, Estonia, Lithuania
Post/EMS 1 : Austria, Bulgaria, Croatia, Cyprus, Czechia, Finland, France, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Spain, Sweden
Post/EMS 3: Japan, Canada, United States, Azerbaijan, India, Israel, Kazakhstan, Kyrgyzstan, Malaysia, Maldives, Singapore, South Korea, Taiwan, Tajikistan, Thailand, Turkmenistan, Uzbekistan, Vietnam, Yemen, Mexico, Bosnia & Herzegovina, Vatican City, Iceland, Liechtenstein, San Marino, United Kingdom, Kuwait, Lebanon, Chile
Post/EMS 4: Argentina, Brazil, Australia, Cook Islands, New Zealand, Morocco, Albania, Andorra, Faroe Islands, Gibraltar, Greenland, Guadeloupe, Isle of Man, Jersey, Mayotte, Colombia